Privacy Policy

Effective Date: 20-01-25

At Tresillian Village Hall, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other relevant privacy laws.

1. Who We Are

Tresillian Village Hall is a community space in Tresillian Village available for hire for private events, meetings and community groups. We are the data controller for the personal information you provide.

2. Information We Collect

We may collect the following information when you interact with us:

• ‍Personal Information: Name, email address.‍
• Business Information: Company name, billing address.‍
• Website Data: IP address, browsing behavior,and cookies (with your consent).

3. How We Use Your Information

We use your information for the following purposes:

• To process bookings and deliver our services.
• To communicate with you about your inquiries or bookings.
• To manage invoicing and payments.
• To improve our website and services.
• To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your data based on:

• ‍Consent: When you agree to provide your information.‍
• Contractual Necessity: To fulfill your booking or service request.‍
• Legitimate Interests: To improve our services and communicate with you.

5. How We Share Your Data

We do not sell or rent your personal data. However, we may share your information with trusted third parties, such as:

• Payment processors for invoicing.
• Service providers assisting in service delivery.
• Regulatory authorities, if required by law.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or as required by law.

7. Your Rights

Under GDPR, you have the following rights:

• ‍Access: Request details of the personal data we hold about you.‍
• Correction: Request corrections to in accurate or incomplete data.‍
• Deletion: Request deletion of your personal data, where applicable.‍
• Objection: Object to the processing of your data under certain conditions.‍
• Data Portability: Request transfer of your data to another organisation.

To exercise your rights, please contact us at the details below.

8. Cookies and Website Usage

Our website uses cookies to enhance your experience. Cookies help us understand how visitors use our site and enable us to provide a more tailored experience. You can manage or disable cookies through your browser settings.

9. Data Security

We implement robust measures to protect your personal data, including encryption, secure storage, and restricted access to authorised personnel only.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us.
We are committed to safeguarding your privacy and maintaining transparency in how we handle your data.